Kersten Collins, MS, SHRM-SCP

Providing expert Human Resources consulting services for startups and SMBs in Florida and the greater Southeastern United States region.

Fractional HR is investing in your greatest asset - your people - at a fraction of the cost. You get access to seasoned HR leadership without the full-time executive commitment.

I partner with business owners, founders/CEOs, and leadership teams to provide flexible, strategic, in-person or remote HR guidance that is aligned to your specific business needs and goals.

Here is what you can expect from me:

  • Strategic HR/People Ops Leader, Thought Partner, & Confidant

  • Care & Compassion for Your People

  • Trust & Integrity

  • Direct & Open Communication

  • Impactful Results

Fractional HR Services:

  • HR Leadership

    Not ready to hire a full-time Head of HR? You can still have a solid HR foundation and an expert advisor in your corner. Whether you need ad-hoc advice on tricky employee relations issues or a regular touch-base for strategic guidance, I offer flexible leadership arrangements to best suit your specific needs.

  • Handbook/Policy/SOP Development

    From employee handbooks to onboarding/offboarding procedures to remote work policies, I can revise existing or create new handbooks, policies, and SOPs that are compliant and aligned to your business strategy.

  • HR Tools/Systems Selection + Implementation

    Need a new or improved ATS, HRIS, Payroll, Performance/Goals, or Culture/Engagement platform? I can vet the best options for your specific needs, customize to your preferences, and lead full implementation and rollout to employees. Bonus: I’m experienced in negotiating best rates/discounts with vendors.

  • HR Program Design

    Building and delivering scaleable and engaging compensation/total rewards, talent strategy, onboarding, L&D, or performance management/review processes that drive growth and success for your employees and your business.

  • Executive Coaching & Manager Training

    Whether you are a seasoned executive seeking a confidant/coach or a first time manager who needs to develop foundational people leadership skills, I bring a solid background in both executive coaching and manager training to meet a variety of needs.

  • HR Compliance/Audits

    Local, state, and federal employment laws are constantly changing and can become overwhelming for SMBs to navigate. I conduct comprehensive HR compliance audits to identify and mitigate any areas of risk, so that you can focus on your core business goals.

Testimonials:

Kersten completely transformed our people and culture operations. She installed systems and processes that increased diversity and inclusion while also improving management practices and increasing accountability. She’s a highly skilled professional who is a complete joy to work with. I would re-hire her without hesitation!
— Ryan C., Tech Founder/CEO
In just the past year she has built new Performance Management & Employee Development programs, conducted a pay equity audit & developed a full new compensation philosophy, transitioned our HR processes from a PEO to in-house HR, built out a proprietary system for measuring employee satisfaction (and significantly improved it!) and guided the development of a comprehensive talent acquisition & growth strategy based on equity, diversity, & inclusion. Any organization would be strengthened by having Kersten’s leadership, passion, & vision on their side and I hope to have more opportunities to work with her in the future.
— Mali F., People & Culture Generalist
Kersten leads with intention and empathy in every interaction and decision...She takes the time to understand each perspective, while being able to quickly distill that information down into a solution.
— Emily S., SaaS Program Manager
Trustworthy, caring, and transparent are the first qualities that come to mind when I think of Kersten. She worked to examine the systems that would impede inclusion and swiftly implemented successful policies, processes, and programs that created a large impact on the Treehouse culture.
— Dr. Toni J., EdTech CLOO

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